Customer care

Contact SEKACAMP

Questions about an order, shelter setup, returns, or working with SEKACAMP? Send the details below and the right team member will pick it up.

Support topics

What can we help with?

Choose the closest topic and include the listed details so our support team can respond clearly.

Tracking, delivery timing, address corrections, or a missing parcel.

Include: order number and delivery ZIP code

Choosing a shelter, compatibility questions, setup guidance, or replacement parts.

Include: product model and how you plan to use it

Initial defects, quality issues, replacement requests, repairs, or return guidance.

Include: order number, delivery date, and a clear description

Wholesale, retail, creator, press, event, and partnership inquiries.

Include: company or channel, market, audience, and proposal

Contact form

Give us enough context to understand your request. Required fields are marked with an asterisk.

Inquiry type

Name

Phone / WhatsApp optional

Order number if applicable

Product / model if applicable

How can we help?

We use these details only to answer your request. See our Privacy Policy.

Locations

Registered office

62 Bridge Street
Kington, United Kingdom

Company correspondence only.

U.S. shipping origin

725 Old Norcross Rd, Ste C
Lawrenceville, GA 30046
United States

Not a returns address. Contact support before sending any item back.