Contact Us

We are here to help with questions about our gear, your order, shipping, or returns.

Shipping information

Order cutoff: 2:00 PM Los Angeles time (Pacific Time, PST/PDT). Orders placed by the cutoff enter processing that day; orders placed after it enter processing the next day.

Processing takes 2–5 calendar days. We fulfill orders Monday through Sunday. Transit takes approximately 7–14 calendar days after dispatch, in addition to processing time.

Shipping is free on all orders to the United States, Australia, the United Kingdom, Canada, South Korea, Thailand, Malaysia, all European Union countries, Switzerland, Norway, and Iceland. Shipping cost: $0, with no minimum purchase.

See our Shipping Policy and Return & Refund Policy for details.

Customer support

Email: support@sekacamp.com
WhatsApp: +44 7729 256820
Response time: within 1 business day

For order issues, please include your order number so we can assist you faster.

Registered company

SOULSTONE LIMITED
62 Bridge Street
Kington, United Kingdom

U.S. fulfillment center

All orders are shipped from our U.S. warehouse:

G&D Distribution (Attn: JX-93102K1)
725 Old Norcross Rd, Ste C
Lawrenceville, GA 30046
United States